All features

More reviews come from asking well, not asking more. ReviewSpin turns the ask into a game: a guest scans a QR code, spins a prize wheel, wins a real reward, and then gets a policy-compliant prompt to leave a review. No gating, no filtering by sentiment, no incentives for the review itself. It is review collection that stays inside Google's rules while making the moment worth the guest's time.

Every review gets a drafted reply. The AI writes in six tones, from professional to apologetic, and in any language the review arrives in. Brand-voice extraction reads your past replies (at least 10, up to 200 samples) so drafts sound like you, not like a bot. You choose the mode per situation: autopilot, approve-first, edit-and-publish, or intelligence-only, with an auto-reply threshold by star rating so positives flow and negatives wait for a human. Replies auto-publish to Google Maps; for the 100+ other monitored platforms you generate the reply and copy it over. Where it helps, the AI can work in up to 10 of your SEO keywords, only when they fit naturally.

Some reviews break Google's content policies: fake accounts, competitors, people who were never customers. ReviewTactic scans for them with adjustable sensitivity, scores the reviewer's credibility, and drafts an appeal mapped to the specific policy violated. Pricing follows the result: $99 per review that actually comes down, nothing if it stays up. No tool can promise removal, because only Google decides. What you get is every eligible review found, and every appeal argued properly.

The geo-grid rank tracker is interactive: pick a point on the map and a radius, and see where you rank among every business in that area by review rating or review count. Connect your Google Business Profile and ReviewTactic adds visibility data and search-keyword tracking, so you watch the position your reviews feed into, not just the reviews themselves.

The Reputation Index rolls health, competitive position, reply quality, and engagement into one score out of 100. Underneath it: sentiment over time, a topic heatmap, star distribution, response-rate trend against an 80% target, and a ranked list of your top complaints. The competitor view benchmarks you against nearby businesses and shows where your guests also go. The AI advisor turns all of it into prioritized weekly actions with a projected score lift, so the question changes from "what do my reviews say" to "what do I fix first".