Every Google review in one feed

What is reputation monitoring software?

Reputation monitoring software is a tool that automatically tracks what's being said about your business in reviews, then alerts you when something changes (a new review, a rating drop, or a review that disappears). Instead of checking your Business Profile by hand, you watch every review from a single feed. ReviewTactic is monitoring software built for review-driven businesses: it works on Google, where review data is richest, and turns the whole picture into one Reputation Index out of 100.

How review monitoring works

1. Sign in with Google. Use the Google account that manages your Business Profile, the platform with the most granular review data.
2. Reviews stream into one feed. Every new review lands in a single dashboard with its rating and status. Reviews refresh on a schedule or on demand.
3. Get alerted on what matters. Email alerts fire on negative reviews, a daily digest keeps you current, and your Reputation Index updates as the picture shifts.

All your Google reviews in one feed

Stop checking each Business Profile by hand. ReviewTactic is built on Google, where review data is deepest: every review lands in one feed, across all your locations.

Filter the feed by star rating or status. Reply from the same screen with AI replies and publish straight back to Google.

Real-time alerts on negative reviews

A 1-star review at 9pm on a Friday shouldn't wait until Monday. Turn on email alerts on negatives and a daily digest, and set an auto-reply threshold by star rating so the routine positives handle themselves while reviews that need a human reach you fast.

Spot reviews that disappear or get filtered

Reviews vanish (pulled by spam filters, removed by the platform, or deleted by the reviewer) and a quiet drop in your count can dent your rating without warning. ReviewTactic tracks your review volume and negative-review trend so a sudden change shows up instead of slipping by. Not sure why a review is missing? Here are the six reasons Google reviews don't show up.

Catch fake and unfair reviews

Monitoring isn't just watching, it's defending. ReviewTactic runs suspicious-review detection and policy-violation flagging on what comes in, and can draft an appeal per Google's guidelines when a review crosses the line.

The Reputation Index score

Every review you monitor feeds one number: your Reputation Index, a composite out of 100 built from review health, competitive standing, reply quality, and engagement. It's the at-a-glance read on whether your reputation is climbing or slipping and the sub-scores tell you which lever to pull.

Reputation monitoring vs review management

Monitoring is the watching (the feed, the alerts, the trends). Review management is acting on it (replying, generating new reviews, appealing fakes). ReviewTactic does both, but monitoring is where it starts: you see the full picture first, then act. Multi-location businesses get a roll-up across every location.

Pricing

• Starter: $39/month. 200 AI replies, basic analytics.
• Growth: $79/month. 500 AI replies, full analytics, auto-reply. Best for monitoring.
• Managed: $299/month. Unlimited replies, profile optimization, priority support.
• No contract, no setup fee, cancel anytime.
• Free reputation audit: no signup, about 10 seconds.

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