Never lose a customer
to an unanswered review
again.
ReviewTactic replies to every review in your voice — automatically or with your approval. Across Google, Booking, TripAdvisor, Facebook & 100+ platforms.
- Every review answered in under 3 minutes
- Unfair 1★ review? We draft the appeal
- See exactly what customers praise and complain about
- Know your 3 weakest spots and how to fix them
- Higher Google ranking from a 100% reply rate
5 replies/month free · No commitment
The food was great, but on Friday night we had to wait way too long. An hour and a half for the main course is a bit much... The waiter at our table was friendly though.
Who we integrate with
Monitoring 131+ review platforms
Google reviews drive revenue
of customers check your reviews before visiting.
of customers prefer places that respond to every review.
is the ideal response time before Google reduces your visibility.
Your Google reviews
are scaring off new customers
Every unanswered review is a missed opportunity. Customers trust you less, and Google pushes inactive profiles down in search. You know you should deal with it – but there's simply no time between everything else.
Every review answered. Every pattern caught.
Nothing slips through anymore.
24/7 monitoring
New review lands at 2 AM? Picked up and processed before you wake up. Average response time: under 3 minutes — across Google and 100+ platforms.
Replies that sound like you
Not templates. Each reply matches your tone from 15+ voice settings. Your regulars won't notice the difference — your schedule will.
Turns critics into returners
A negative review read by 200 people deserves more than silence. ReviewTactic drafts an empathetic response that builds trust with everyone watching.
Fights unfair reviews
Competitor spam? Irrelevant rant? Ex-employee revenge? ReviewTactic flags it and drafts a Google-policy-compliant appeal.
Your reviews already contain the answers.
restaurant
Every review is data. ReviewTactic reads between the lines and tells you what to fix, what to double down on, and where your competitors are vulnerable.
Customer profile
Where do your guests come from? What do they order? What makes them return — or not? ReviewTactic builds the profile from your reviews, no surveys needed.
Competitor weak spots
See what nearby competitors get praised and criticized for. Find the gaps in their service that you can own.
Prioritized fixes
Not generic advice. "Fix slow Friday service" and "Add vegetarian mains" — specific actions ranked by how many reviews mention them.
The AI doesn't just reply. It gives you actionable recommendations.
Customer feedback becomes concrete action items that drive real results.
Full control. Full autopilot.
Everything in between.
Some weeks you want to approve every reply. Other weeks you just want it handled. Move between four modes whenever your trust level, or your schedule, changes.
Live in under 10 minutes.
One-click OAuth. We access your reviews and nothing else — no email, no financials, no personal data.
Pick your tone, choose your mode, and ReviewTactic drafts five replies on the spot so you can see the voice match before anything goes live.
New reviews get a draft in real time. Approve, edit, or let autopilot publish — switch modes whenever your schedule changes.
Your top 3 weaknesses, competitor gaps, and customer sentiment — updated weekly with specific actions you can take today.
Your first 5 replies are on us. Every month.
No fixed monthly fee. You only pay for what you use.
- Then pay per reply. Typically $8–25/month.
- Google reviews + dashboard included
- No monthly fee, no contract
- Disconnect Google anytime – billing stops instantly
No commitment. Cancel anytime.
A few more things
people often ask.
For negative reviews (1–3★), a draft is always created for your approval. Positive reviews (4–5★) are automatic by default, but you can turn that off in settings.
Only reviews and replies. We don't read your email, personal data, financials, or any other GBP data.
Yes. Disconnect Google in settings and billing stops immediately. No cancellation fee, no retention calls.
Every negative reply goes through your approval. 15+ settings for tone, length, and complaint handling. If it's not right, regenerate or edit manually.
Yes. ReviewTactic is fully compliant with Google's review policies. It does not incentivize reviews, does not practice review gating, and a 100% response rate is a positive local SEO signal.
AI Advisor runs on commercial APIs (Anthropic, Google). Your data is NOT used for AI model training.
Message us directly — no support tickets, no chatbot maze, no 48-hour wait. Most questions are answered within a few hours. Done For You customers get priority access to our team for anything from setup to strategy.