Every review from 100+ sites, the moment it lands

New reviews land across a dozen sites at all hours. The one that needs you most is the one you'll miss. ReviewTactic puts every review in front of you the moment it posts — and tells you which ones to answer first.

What is reputation monitoring software?

Reputation monitoring software is a tool that automatically tracks what's being said about your business across every review site and ratings platform, then alerts you when something changes — a new review, a rating drop, or a review that disappears. Instead of logging into Google, Yelp, Facebook and a dozen other sites one by one, you watch them all from a single feed. ReviewTactic is monitoring software built for review-driven businesses: it's anchored on Google Maps where review data is richest, extends across 100+ more platforms, and turns the whole picture into one Reputation Index out of 100.

How review monitoring works

1. Connect Google, then add the rest. Start with your Google Business Profile — the platform with the most granular review data — then match your listings on any of 100+ other sites where customers review you.
2. Reviews stream into one feed. Every new review lands in a single dashboard with its source platform, rating and status. Google pulls on a schedule or on demand; reviews from Booking.com, TripAdvisor, Yelp and the rest are pushed in real time.
3. Get alerted on what matters. Email alerts fire on negative reviews, a daily digest keeps you current, and your Reputation Index updates as the picture shifts.

Every platform in one feed

Stop logging into Google, then Yelp, then Facebook, then Booking.com. ReviewTactic is Google-first — that's where it started and where the data is deepest — and now monitors 100+ more platforms: Booking.com, TripAdvisor, Yelp, Facebook, OpenTable, Agoda, Expedia, Zomato, Foursquare and beyond. Every review lands in one feed with a badge showing which platform it came from.

Filter the feed by platform — view only your Booking.com reviews, or only Google, or everything combined — and narrow by star rating or status. Reply from the same screen with ReviewSpin: publish straight back to Google, or generate the reply and copy it across for the other sites.

Real-time OTA reviews, the moment they land

Google reviews refresh on a schedule or whenever you pull them. For travel and hospitality platforms — Booking.com, TripAdvisor, Yelp, Agoda, Expedia and more — ReviewTactic uses a real-time webhook: as soon as a new review posts on the site, it's pushed straight into your feed. No waiting for the next sync, no checking each platform yourself.

Real-time alerts on negative reviews

A 1-star review at 9pm on a Friday shouldn't wait until Monday. Turn on email alerts on negatives and a daily digest, and set an auto-reply threshold by star rating so the routine positives handle themselves while the reviews that need a human reach you fast.

Spot reviews that disappear or get filtered

Reviews vanish — pulled by spam filters, removed by the platform, or deleted by the reviewer — and a quiet drop in your count can dent your rating without warning. ReviewTactic tracks your review volume and negative-review trend so a sudden change shows up instead of slipping by.

Catch fake and unfair reviews

Monitoring isn't just watching — it's defending. ReviewTactic runs suspicious-review detection and policy-violation flagging on what comes in, and can draft an appeal per Google's guidelines when a review crosses the line.

The Reputation Index score

Every review you monitor feeds one number: your Reputation Index, a composite out of 100 built from review health, competitive standing, reply quality, and engagement. It's the at-a-glance read on whether your reputation is climbing or slipping — and the sub-scores tell you which lever to pull.

Reputation monitoring vs review management

Monitoring is the watching — the feed, the alerts, the trends. Review management is acting on it — replying, generating new reviews, appealing fakes. ReviewTactic does both, but monitoring is where it starts: you see the full picture first, then act. Multi-location businesses get a roll-up across every site for every location.

Pricing

• Analytics — $49/month per location — the plan built for monitoring: every platform in one dashboard, deep analytics and competitor benchmarking.
• Self-serve, pay-per-reply — 5 AI replies free each month, then $0.49 positive / $0.99 negative, no monthly fee (about $18/month at 30 reviews).
• Done-For-You — $149/month — 100 replies included, fully managed.
• No contract, no setup fee, cancel anytime.
• Free reputation audit — no signup, about 10 seconds.

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