Ask one question about your reviews. Get the answer — and the fix.

Skip the dashboard. The advisor sits on top of everything ReviewTactic already knows — your Reputation Index, sentiment, reviewer profiles, competitor data — and turns it into a straight answer. Ask a follow-up and it remembers the thread, like a consultant who's already read every review you've ever received.

What the AI review advisor is

The AI review advisor is a chat assistant that answers questions about your own reviews in plain language. Instead of reading a dashboard, you ask – "what should I fix first?", "where am I weakest?", "how do I compare to the shop next door?" – and it replies from your review history, with the specific action to take next. It's a multi-turn conversation, so you can ask a follow-up and it keeps the thread, the way a consultant who'd read every one of your reviews would. It isn't a generic chatbot bolted on the side: it sits on top of your Reputation Index and analytics, sentiment themes, reviewer profiles, and competitor benchmark, so every answer is grounded in your data, not the open web.

How the AI advisor works on your review data

Ask a question and the advisor reads it against everything ReviewTactic already knows about you, then answers from that – not from generic web text. It draws on your full review history across Google and every platform you've connected, your Reputation Index and its sub-scores, your sentiment themes, your reviewer demographics, and your competitor benchmark. So a question like "why did my rating dip in March?" gets traced back to the reviews and topics behind the dip, and "which location is dragging the group?" is answered from your real multi-location data. Because it's multi-turn, each follow-up builds on the last, and every reply comes with the next move attached rather than a number you still have to interpret.

Start with a pre-built prompt

You don't have to know what to ask. The advisor ships with one-tap prompts for the questions owners ask most:

• Improve my score – names your weakest sub-score and the single action with the biggest projected lift.
• Find my weakest area – points to the topic or metric dragging you down, with the evidence from your reviews.
• Compare me to a competitor – pulls your benchmark and tells you exactly where you're ahead and where you're behind.
• Surface my top complaint – ranks what customers gripe about most, so you fix the costly thing, not the loudest one.
• Detect trolls and fake reviews – flags suspicious, likely-fake, or policy-violating reviews worth challenging, and can draft the policy-based appeal to ask Google to remove them.
• Map where my customers come from – reads your reviewer base for AI-inferred nationality, gender and visitor type (local, tourist, expat).

Or skip the prompts and just type your own question – "why did my rating dip in March?", "which location is dragging the group?" – and it answers from your data.

It runs on your intelligence layer

The advisor isn't a generic chatbot – it answers from your data. Behind every reply is the same engine that powers your Reputation Index and analytics, your sentiment themes, your reviewer demographics, and your competitor benchmark. It also knows which platforms you've connected, so it can answer Google-specific or OTA-specific questions ("how are my Booking.com reviews trending versus Google?"). The answer isn't an opinion; it's your reviews, read for you, with the next move attached.

From answer to action

Ask, get the read, then act – often without leaving the conversation. The advisor pairs with review monitoring to draft the replies it recommends and with your prioritized weekly action items, each tagged with a projected score lift. It closes the loop between knowing and doing.

A premium feature, not a gimmick

The AI advisor is part of ReviewTactic's analytics tier – the same layer as the Reputation Index, sentiment, and competitor intelligence. That's deliberate: a chat is only as good as the data under it, and here the data is your full review history, scored and benchmarked. Non-paying users see a blurred preview; on the Analytics plan it's the fastest way to get a decision out of your reviews without learning the dashboard.

Proof

Pricing

Free to start, no card, no contract. Self-serve is pay-per-reply – your first 5 replies each month are free, then $0.49 per positive reply and $0.99 per negative one (about $18/mo at 30 reviews, no monthly fee). The AI advisor itself sits in the analytics tier: non-paying users get a blurred preview, and the full advisor unlocks on Analytics at $49/mo per location, alongside every platform in one dashboard with analytics and competitor benchmarking. Want it fully managed? Done For You is $149/mo with 100 AI replies included. No setup fee, cancel anytime.