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Retail review removal

Some of your store's negative Google reviews break Google's rules.

Reviews about an online order left on a store listing, wrong branch, return-policy revenge. The free audit shows you which of yours qualify. We get them removed.

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No card neededNo removal, no fee
⚑ Breaks Google's rules
ShopperX
Rated 1 out of 5 review left on wrong store location

"Rude staff, terrible products. This store is a ripoff. DO NOT GO."

Removed
Reported as policy violation taken down by Google

What we check

We check every negative review on your profile against Google's content policies. Only reviews that break a specific rule are worth reporting, and you pay $99 only when one is removed.

One star costs you 5-9% of your revenue.

Revenue impact: Harvard Business School

What we find in retail reviews

Common policy violations

  • Spam reviews from people who never visited or purchased
  • Competitor stores planting fake negative reviews
  • Off-topic reviews about parking, location access, or unrelated complaints
  • Reviews about online purchases left on a physical store listing
  • Revenge reviews from return or refund disputes
  • Reviews left on the wrong store location

The free audit tells you exactly which of your negative reviews qualify.

How it works

Three steps. After the first one, we do the rest.

STEP 1 · FREE AUDIT

We review every negative review

Connect your Google page. We check every negative review against Google's rules. You get the results in 24 hours. Free, no card.

STEP 2 · WE FIGHT

We build the case

You pick the reviews and add us as a Manager on your listing. We gather the proof and file it with Google. If the report is rejected, we file the appeal.

STEP 3 · GOOGLE DECIDES

You see each decision

We tell you when Google decides on each review. Google says review evaluation typically takes several days, and a rejected review can be appealed once.

The offer

Free to find out. $99 only when one comes down.

Let us audit your reviews

We review your profile. Results in 24 hours. Then you decide.

Agencies charge $179 to $1,000 per review, some per attempt.

$99 / removed review

Only when it actually comes down.

  • Updates as each case moves forward
  • We file reports, gather proof, and follow up
  • We file the appeal if the report is rejected
  • No upfront fee. No retainer. Pay per removal.

Covered by the ReviewTactic guarantee: pay only after verified removal

Request your free audit

Sign in with Google. We only read your reviews, we never change your profile.

Let us look at your reviews

No card needed. Cancel any time.

or

We'll reply the same day and set it up with you.

$0
IF NOTHING
COMES DOWN

If nothing comes down, you owe nothing.

We only get paid when a review comes down, so we only file reviews that appear to break a Google policy, and we file the one appeal Google allows if a report is rejected.

Questions, answered

Straight answers

Why do retail stores have so many violations?
High foot traffic means more review volume, and more volume means more spam, competitor attacks, and wrong-location reviews.
Can reviews about return policies be removed?
If the reviewer never actually made a purchase, or the review is about a corporate policy with no visit to the specific location, it may qualify for removal. Real customer experiences with returns are legitimate and stay.
What about chain store reviews left on the wrong location?
This is one of the most common violations for retail. If someone posts a review about one location on a different branch, it violates Google's relevance policy. Strong removal case.
How much does it cost?
$99 per review that is actually removed. The audit is free. If nothing comes down, you owe nothing.
How long does removal take?
Google says review evaluation typically takes several days. If Google rejects the report, we file the appeal, which adds time. You get updates as each case moves.
Before you start

Related reading

Find out which negative reviews can come down. Free.

We send you results in 24 hours. No card, no commitment.

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Free audit you pay $99 only after Google removes a review no card

Most negative reviews follow Google's rules and will not come down. If a review can't be removed, learn how to respond to bad Google reviews instead.