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Success story · Watersports operator

A watersports operator in Alabama had 7 reviews removed.

One owner, two listings. Its name stays private, like every client's.

  • Alabama
  • well over a thousand reviews across two listings
  • 2 listings, one owner
  • Removals Oct to Nov 2026

Published 6 Nov 2026 · Data as of 6 Nov 2026 · Reviewed by the ReviewTactic removal team

Watersports operator
Alabama · well over a thousand reviews across two listings
7
reviews removed
Removed Oct to Nov 2026
Results differ by listing, and Google decides every case.
The situation

What the listing was carrying.

One owner with two listings and well over a thousand reviews between them.

Seven 1-star reviews: people who had not been out yet, a complaint about a banner over the beach, a question about photos, and two angry accounts of a trip gone wrong.

The reviews that came down

7 reviews, shown as written.

Open a card to read the full review. Names, places and details that could identify anyone are hidden.

  • Anonymous Rated 1 out of 5 · written Aug 2025 Off-topic [SUCCESSFULLY REMOVED]: “…Terrible customer service. My friends had a terrible time; instead of enjoying themselves, everything went wrong.…” Removed · Oct 2026 Second-hand: about friends' trip, not the reviewer's own. Read the full review

    The full review, as written. Names, places and identifying details are hidden.

    [SUCCESSFULLY REMOVED]: 😡😡😡 Terrible customer service. My friends had a terrible time; instead of enjoying themselves, everything went wrong.

    Original (Spanish): 😡😡😡 Muy mal servicio al cliente. MIs amigos la pasaron bien mal en vez de disfrutar todo fue mal

  • Anonymous Rated 1 out of 5 · written Jun 2025 Off-topic [SUCCESSFULLY REMOVED]: “No one wants to see flying advertisement banners at the beach.…” Removed · Oct 2026 About a banner over the beach, not about a trip. Read the full review

    The full review, as written. Names, places and identifying details are hidden.

    [SUCCESSFULLY REMOVED]: No one wants to see flying advertisement banners at the beach. Let people relax without shoving your business in their face with a flying banner.

  • Anonymous Rated 1 out of 5 · written Sep 2024 Off-topic [SUCCESSFULLY REMOVED]: “After reading reviews and my family’s horrible experience I will definitely steer people away…” Removed · Oct 2026 Based on other reviews and a family member's trip. Read the full review

    The full review, as written. Names, places and identifying details are hidden.

    [SUCCESSFULLY REMOVED]: After reading reviews and my family’s horrible experience I will definitely steer people away from renting from this company.!

  • Anonymous Rated 1 out of 5 · written Mar 2025 Harassment [SUCCESSFULLY REMOVED]: “Warning: If you want pictures you might not get them!…” Removed · Nov 2026 Calls the owner a liar in a dispute over photos the reviewer had not paid for. Read the full review

    The full review, as written. Names, places and identifying details are hidden.

    [SUCCESSFULLY REMOVED]: Warning: If you want pictures you might not get them! The girl that checked us in was great and the guys on the boat were just as great, but the owner is not so great! When we got checked in we told the girl at the counter we wanted pictures. While out on the boat the girl realized she forgot to put a certain kind of wrist band on us and she radioed the guys on the boat that we bought pictures. The guys asked us for the name on our reservation and for my phone number to send our pics to us. This was my kids first time so of course I was going to buy pictures! I got on the website for 3 days and kept putting my number in, yet my pictures would not pull up. When I called the company the lady (owner) who answered look up our reservation and card number, she told me we did not buy pictures and the girl actually charged us less for then what it should have been anyway. When I finally got off the phone with her, we started texting. She then told me the girl working was by herself that day due to her coworker not showing up and she does her best and we were already mistakenly given a $54 discount and if we would like to purchase pictures we can do so. I had no problem with the girl and understand that sometimes it gets crazy, especially by yourself, but when you tell someone they bought pictures, you should grant that! I do understand that apparently we did not pay for them, but when the company makes a mistake, they should fix it! The owner went on to text me saying "I dont think your understanding. She mixed the numbers up when she typed in the transaction in the credit card machine. I sent you what you paid and what you should have paid. Im not sure how else to explain it. I dont know what happened with the photos but I have showed you that you didnt pay for them. Thats why I looked up your transaction to see if it was our mistake and if you paid for something that you didnt receive but you didnt." Clearly it was their mistake because the girl messed up. So now we have to pay for picture that we already thought we bought!

    So be careful using these people because if they screw something up clearly the owner will say it's not their fault.

    Let me comment back to what the owner just posted underneath my comment!

    I never once cussed at this lady on the phone. I was driving in car with my children and I NEVER cuss around my children. So now let me say the owner is a liar and I definitely will never use this company again!

  • Anonymous Rated 1 out of 5 · written Aug 2026 Off-topic [SUCCESSFULLY REMOVED]: “Have not gone on an excursion yet !” Removed · Oct 2026 The reviewer says they have not been out yet. Read the full review

    The full review, as written. Names, places and identifying details are hidden.

    [SUCCESSFULLY REMOVED]: Have not gone on an excursion yet !

  • Anonymous Rated 1 out of 5 · written Mar 2026 Off-topic [SUCCESSFULLY REMOVED]: “Where’s my pictures?” Removed · Oct 2026 A question about photos, not a review of a trip. Read the full review

    The full review, as written. Names, places and identifying details are hidden.

    [SUCCESSFULLY REMOVED]: Where’s my pictures?

  • Anonymous Rated 1 out of 5 · written Aug 2026 Harassment [SUCCESSFULLY REMOVED]: “They are so racist. Everybody was dipped in the water from the boat accept us…” Removed · Nov 2026 An accusation of racism against the crew, tied to a complaint about paid photos. Read the full review

    The full review, as written. Names, places and identifying details are hidden.

    [SUCCESSFULLY REMOVED]: They are so racist. Everybody was dipped in the water from the boat accept us whereas We came in out costumes only difference was we were fully covered. They didn't speak to us at all. They took our phones as soon as the ride start so they can get money for photos which is 40 per person. Never going back.

The chip on each card is the Google policy the review breaks, in our reading; Google does not say which reason it accepted. Dates are the month the review was written and the month the removal was confirmed.

The result

A watersports operator in Alabama had 7 reviews removed.

Fewer rule-breaking reviews on the listing, and nothing a customer can see except that they are gone.

Results differ by listing, and Google decides every case.

How we counted

Our numbers, and where they come from.

Every figure on these pages is ours, pulled from the ReviewTactic database. Here is exactly what each one means.

  • What counts as removed

    A removal counts when we filed the case with Google and the review reached removed status. Reviews that disappeared without our filing are left out, and so are reviews that came back.

  • How the rating is calculated

    We calculate the rating from the reviews we pull from Google rather than reading the figure Google shows. "Before" is the listing today with our removals added back, "after" is the listing without them, so new reviews do not change the gap.

  • What a visible gain means

    The rating, rounded to one decimal the way Google displays it, changed. Most removals do not move that figure. Where it did not move, we show the count only.

  • How the reviews are shown

    Every review appears as the reviewer wrote it, spelling included. Business names, people's names, places and details that could identify anyone are hidden. The category on a card is the Google policy the review breaks, in our reading; Google does not say which reason it accepted.

Results differ by listing, and Google decides every case.

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$99 per removed review. Nothing comes down, nothing to pay. Results differ by listing, and Google decides every case.