A gift basket store in Texas had 3 reviews removed.

• ? Anonymous Rated 1 out of 5 · written Jun 2026 ⚑ Harassment [SUCCESSFULLY REMOVED]: “"I don't give a damn about your delivery ma'am. Go call corporate".…” Removed · Oct 2026 Names and attacks one employee, and sends readers to three rivals. Read the full review Hide the full review

  The full review, as written. Names, places and identifying details are hidden.

  [SUCCESSFULLY REMOVED]: "I don't give a damn about your delivery ma'am. Go call corporate".

  That is the level of service that you will get from this xxxxxxxxxxx location.

  The woman named "xxxxxx" claims that she is a Manager. If that is the case, it is not surprise that this location has gone downhill. I placed an order on xxxxxxxxx for a family member. I paid for same day delivery. The driver never delivered. I called on xxxxxxxxx to inquire as to what happened. xxxxxx immediately began to overtalk me. Then she told me that I had cancelled the delivery. I did no such thing. I have not been on the phone with anyone from xxxxxxxxxxx at all.

  It turns out that the delivery driver lied to xxxxxx. They felt that the address I gave them to deliver to (xxxxxxxx) was too difficult to deliver reach. So, they took it upon themselves to determine that I should just get a refund. But, no one actually asked me if I should get a refund. My order status page still shows "Attempting delivery". Did xxxxxx apologize for her driver's behavior or attempt to make the situation right? No. Her response was to tell me that I sounded irritated (ummm...who wouldn't be if you didn't deliver their order.) Then, xxxxxx told me:

  "I don't give a damn about your delivery ma'am. Go call corporate".

  xxxxxx's listening skills are terrible. She does not know how to de-escalate situations. She will overtalk you, and then tell you to go call corporate. Those were literally her exact words. It is soo sad to see a company like xxxxxxxxxxx that used to be good, go downhill. I would not recommend that anyone use this company with the current poor level of customer service that they currently provide, and the unintelligent, classless employees that they currently hire. Use xxxxxxxxxxx, xxxxxxxxxxx, or xxxxxxxxxxx instead.

• ? Anonymous Rated 1 out of 5 · written May 2026 ⚑ Off-topic [SUCCESSFULLY REMOVED]: “…They uses Uber to deliver and the Uber driver stole my mother's $140 order.…” Removed · Oct 2026 About a third-party delivery driver, not the store. Read the full review Hide the full review

  The full review, as written. Names, places and identifying details are hidden.

  [SUCCESSFULLY REMOVED]: I used the online ordering to deliver my mother flowers and chocolates for mother's day. They uses Uber to deliver and the Uber driver stole my mother's $140 order. Attempting to contact the store and company hasnt worked. Im never using this service again.

  To the Uber driver who stole my order, I hope your car has terrible mileage and the chocolates give you the runs

• ? Anonymous Rated 1 out of 5 · written Feb 2026 ⚑ Offensive content [SUCCESSFULLY REMOVED]: “Very rude customer service, very unprofessional & takes everything personal when you ask for clarity.…” Removed · Nov 2026 Mocks the staff by age and ethnicity. Read the full review Hide the full review

  The full review, as written. Names, places and identifying details are hidden.

  [SUCCESSFULLY REMOVED]: Very rude customer service, very unprofessional & takes everything personal when you ask for clarity. The older woman there acts like a ditzy señora. The young girl tries to tell people how they feel as if she paid for the order. They don’t know how to function as being the only store in xxxxxxxx. They ignore your calls & delivery the wrong orders to customers knowing how sentimental of service they provide. Don’t spend your hundreds of dollars on laziness of a business. Go support small businesses, your local creative neighbor gifts.

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