An auto repair shop in California had 7 reviews removed.
Its name stays private, like every client's.
- California
- hundreds of reviews
- Removals Sep to Oct 2026
Published 6 Nov 2026 · Data as of 6 Nov 2026 · Reviewed by the ReviewTactic removal team
What the listing was carrying.
A busy shop with hundreds of reviews.
Seven 1-star and 3-star reviews called the shop a scam, name-called its staff, or described somebody else's vehicle. Some were more than a decade old.
7 reviews, shown as written.
Open a card to read the full review. Names, places and details that could identify anyone are hidden.
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Anonymous Rated 1 out of 5 · written Sep 2018 Offensive content [SUCCESSFULLY REMOVED]: “…They did the work but were very disrespectful and act a little racist.…” Removed · Sep 2026 An ethnic and body-shaming jab at one employee. Read the full review Hide the full review
The full review, as written. Names, places and identifying details are hidden.
[SUCCESSFULLY REMOVED]: It was a last minute decision to come here. They did the work but were very disrespectful and act a little racist. I’m never going back. Wish I had time to find another before I came here. I hate racism and bigots. By the way, The is so callous and snobby.
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Anonymous Rated 1 out of 5 · written Jun 2026 Off-topic [SUCCESSFULLY REMOVED]: “…They charged more than the dealership! Dealership quoted me ~$500 less and 4 hours of labor, not their 6.…” Removed · Oct 2026 Describes work on a rental company's van, not the reviewer's own vehicle. Read the full review Hide the full review
The full review, as written. Names, places and identifying details are hidden.
[SUCCESSFULLY REMOVED]: My Rental van was brought here. They charged more than the dealership! Dealership quoted me ~$500 less and 4 hours of labor, not their 6. I had to call them for every update, they never called me to give me information. They could not give me a straight answer as to which part was being replaced.
At first it was the “Coolant inlet housing” (which isn’t a part on a ), nor could they provide me with a part number (even though they ordered the part). The part took almost a week to arrive (largely because there was a “misnumbered part”…aka….they ordered the wrong part). On top of all that they charged $347 for the part! After I finally got a part number out of them I was able to spend 3-4 min and find the same part for less than half of that (OEM). I later called the dealership they got the part from and they quoted me at $275! SAME DEALERSHIP they got the part from! What a scam they run.
Then, they said my fuel filter needed to also be replaced. I had just replaced it a month earlier, but when they were removing it they broke off a piece. Then they wanted ME to pay for it! They claimed it was because it’s brittle (after being a month old) and plastic breaks sometimes. Not only that, the tech didn’t even have to remove that hose from the filter! He could have left it alone and been fine. They waaaay over charge (more than a dealership in both time and per hour), won’t call you to give updates give updates, and wont take responsibility for the parts that they break.
Talking to manager about all this and he was very rude, kept interrupting me and in no way tried to understand why they should pay for a part that THEY broke.
In response to your reply: You should have my contact info in your system. Yes, please call. My van had an issue with its fuel distribution (FILTER?) and delayed another rental. It’s currently in a Dealership to be looked at.
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Anonymous Rated 1 out of 5 · written Mar 2019 Harassment [SUCCESSFULLY REMOVED]: “…completely dishonest purposely sabotage my vehicle so I would come back…” Removed · Oct 2026 Accuses the shop of sabotaging the car on purpose and calls it crooked, with nothing to show. Read the full review Hide the full review
The full review, as written. Names, places and identifying details are hidden.
[SUCCESSFULLY REMOVED]: Only reason I am leaving 1 star is u dont have the option to leave no stars completely dishonest purposely sabotage my vehicle so I would come back just threw parts at it either because they were being dishonest or just being dumb a lazy cannot believe that I payed top dollar for these services shame on me had a bad feeling the whole time they had my vehicle I kept bringing it back to get 1 problem fixed and every time an house or so after i left the shop I had 2 more problems ended up taking my vechile to the dealership and they fixed items that only this shopped worked on and what do u know I dont have problems after I left the delearship dont go here just go to your factor authorized repair shop which is not very dishonest and crooked
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Anonymous Rated 1 out of 5 · written Aug 2021 Looks fake [SUCCESSFULLY REMOVED]: “…they r big scammers they charge for service that they don’t do…” Removed · Oct 2026 No service, date or detail. Just 'scammers' and a promise of proof. Read the full review Hide the full review
The full review, as written. Names, places and identifying details are hidden.
[SUCCESSFULLY REMOVED]: This people should not be in service they r big scammers they charge for service that they don’t do terrible costumer service especially the owner is so rude and yes I hove pruf of it
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Anonymous Rated 1 out of 5 · written May 2023 Harassment [SUCCESSFULLY REMOVED]: “CAUTION! Scammers! Took my car there for an oil leak covered under warranty.…” Removed · Oct 2026 Calls the shop 'scammers' who rip people off, over a warranty repair dispute. Read the full review Hide the full review
The full review, as written. Names, places and identifying details are hidden.
[SUCCESSFULLY REMOVED]: CAUTION! Scammers! Took my car there for an oil leak covered under warranty. They ended up doing $5,000 worth of work on the car and kept it for three weeks. When I got it back it was leaking again from the same place. They made me pay for a diagnostic and denied it was leaking. Said it was the oil cap. I put a new oil cap and took it to another rated mechanic that told me it was still leaking from the part they denied. Took it to another local mechanic and said it was also leaking from that part! I took it back to and they denied it again! They said it was coming from a part that was from the BACK of the car! I tried to reason with them but it's so clear that they just were getting money out of the warranty company, and forgot to do work then didn't want to own up to their mistakes. Very very disappointing to think how many other people they have ripped off. DO NOT take your car there!
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Anonymous Rated 3 out of 5 · written Oct 2012 Offensive content [SUCCESSFULLY REMOVED]: “…I DO NOT recommend these fools to ANYONE!!!!…” Removed · Oct 2026 Name-calling ('clowns', 'fools') and a plug for a rival shop. Read the full review Hide the full review
The full review, as written. Names, places and identifying details are hidden.
[SUCCESSFULLY REMOVED]: HORRIBLE!!!! What a RIP OFF!!!! Over $700 for a freakin' water pump for my car!!!! They told me it also needed a new pulley spring for $130. I said no, it's already costing me too much, just replace the water pump. So they found something else that cost about the same and replaced that without even asking me first, and charged me for it!!! Then a week later, my alternator belt shreds! I take to my regular boys over at (where I should have taken it in the first place) and they said the alternator was hanging by one bolt, and that's what shredded my belt! These over charging clowns at didn't even tighten down my alternator when they finished putting the water pump in it! Another $135 for the new alternator belt!! I DO NOT recommend these fools to ANYONE!!!!
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Anonymous Rated 1 out of 5 · written Oct 2026 Harassment [SUCCESSFULLY REMOVED]: “This place is a scam for your money.…” Removed · Oct 2026 Calls the shop a scam and says staff 'work you for your money'. Read the full review Hide the full review
The full review, as written. Names, places and identifying details are hidden.
[SUCCESSFULLY REMOVED]: This place is a scam for your money. I took my in to figure out why it wasn’t passing smog and then to get repairs done so that it would. They had my car for 3 WEEKS and did not a single repair on it. The only thing they did within that time was clean the secondary air injection passages, drive it for a certain amount of miles 3+ TIMES and then retested it just for it to fail over and over again. They decided each time that my car failed the test that cleaning it some more would be the fix for all this. Eventually they got it to pass but I had a gut feeling I would be back at this place complaining because of the way they couldn’t figure out why it wouldn’t pass and thought cleaning it some more would do the trick. This costed over $900 and majority of it was in labor costs. I was back within not even 4 months with the same code returning not passing smog once again. When I took it back to them and had them diagnosed my car for the same issue, all of sudden now I need a part replacement. Funny thing is, the part they tried to say I needed replaced, I had replaced 3 months prior to them messing with my car. Their own mechanic told me when I went to pick up my car that it was a ***** to work on and they had to take apart my engine just to do a thorough cleaning and when I brought this up to their manager he tried to say they would never mess with the engine when it came to the secondary air injection. If any of you know anything about cars, you’d know it shouldn’t have took nowhere near 3 weeks to “clean” out the passages. My car is now with the same code as before and blowing out white smoke from the tailpipe and they want to charge me over $600 for something they think I’m stupid about. They know how to work you for you're money so be careful everyone!! Their probably good at changing brakes and some tires but trusting them with under the hood work, I’d be concerned about!
The chip on each card is the Google policy the review breaks, in our reading; Google does not say which reason it accepted. Dates are the month the review was written and the month the removal was confirmed.
An auto repair shop in California had 7 reviews removed.
Fewer rule-breaking reviews on the listing, and nothing a customer can see except that they are gone.
Results differ by listing, and Google decides every case.
Our numbers, and where they come from.
Every figure on these pages is ours, pulled from the ReviewTactic database. Here is exactly what each one means.
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What counts as removed
A removal counts when we filed the case with Google and the review reached removed status. Reviews that disappeared without our filing are left out, and so are reviews that came back.
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How the rating is calculated
We calculate the rating from the reviews we pull from Google rather than reading the figure Google shows. "Before" is the listing today with our removals added back, "after" is the listing without them, so new reviews do not change the gap.
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What a visible gain means
The rating, rounded to one decimal the way Google displays it, changed. Most removals do not move that figure. Where it did not move, we show the count only.
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How the reviews are shown
Every review appears as the reviewer wrote it, spelling included. Business names, people's names, places and details that could identify anyone are hidden. The category on a card is the Google policy the review breaks, in our reading; Google does not say which reason it accepted.
Results differ by listing, and Google decides every case.
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