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ReviewTactic

Google Business Profile

Health score and improvement opportunities for The Craft Kitchen

73 / 100
Standing out

Fix 4 issues to reach Almost perfect (+12 pts)

Core Completeness 17/20 ● 1 issue ›
Rich Content 18/30 ● 3 issues ›
Activity 16.5/30 ● 2 issues ›
Trust 18/20 ● 1 issue ›
58 → 73 +15 pts
3 fixes found from your website Auto-fill description, hours, and phone — +12 points
Opening hours
Current Mon–Sat 11:00–22:00
Suggested (Google Maps user edit) Mon–Sat 11:00–23:00

Improvement opportunities (7)

+30 pts recoverable
Core Completeness
Business description is too short ⚡ Biggest win
High priority
−8 pts
The Craft Kitchen is a modern Thai-Western fusion restaurant... from craftkit.co

Google prioritizes listings with descriptions over 250 characters. Yours is 84 characters — well below the recommended 750. A detailed description helps customers understand what makes your restaurant special and improves your search ranking.

Rich Content
No menu uploaded to Google
High priority
−6 pts

Listings with a menu receive 30% more engagement. Google can display your dishes in search results, driving more clicks and visits.

Only 12 photos uploaded (recommended 25+)
Medium priority
−4 pts

Listings with 25+ photos get 35% more clicks than those with fewer than 15. Focus on food, interior, and team photos for the best engagement.

Only 4 of 18 available attributes set
Low priority
−2 pts

Attributes like "Outdoor seating," "Free Wi-Fi," and "Wheelchair accessible" help customers decide and improve your visibility in filtered searches.

Activity
Review reply rate is below 60%
Medium priority
−5 pts

You've replied to 63% of reviews, but Google's algorithm favors businesses that respond to at least 80%. Consistent replies show you care about customer feedback and can improve your local ranking.

No Google Business Posts in the last 30 days
Low priority
−2 pts

Regular posts signal to Google that your business is active. Businesses that post weekly see 7% more profile views on average.

Trust
No special hours set for holidays
Medium priority
−3 pts

Without special hours, customers may show up during holidays only to find you closed — leading to negative reviews. Setting holiday hours also prevents Google from marking your listing as "Hours might differ."

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ReviewTactic settings

Reply settings

Brand voice

Extracted from 227 replies

We only generate replies in these languages. Reviews in other languages get English replies.

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AI context

Help AI write better replies by sharing details about your business.

Compensation in replies

Allow AI to offer compensation when responding to negative reviews

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Password protection

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Contact info

Analysis settings

Violation detection sensitivity

How aggressively should AI flag potential Google policy violations?

Balanced (default)

SEO keywords

Keywords the AI will naturally weave into review replies to boost your Google search visibility.

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best brunch Bangkokartisan bakeryspecialty coffee Sukhumvit

Automation

Auto-reply

Automatically reply to reviews with this many stars or more

Min. stars:

Replies are sent randomly between 30 and 60 minutes to mimic a human response.

Review platforms

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Google always active

Recommended for restaurants

Reports & notifications

Competitor tracking

Track up to 5 nearby competitors. We auto-suggest 3 when you connect . add your own below.

Sunrise TacosAI
4.3★ · 1,247 reviews · 0.8 km away
Broccoli RevolutionAI
4.5★ · 2,891 reviews · 1.2 km away
Rustic & BlueAI
4.4★ · 986 reviews · 1.5 km away

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