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2 unanswered negative reviews from Local Guides
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OMG! My husband and I stayed nearby and almost lived here. We tested many menu items and couldn't fault one. Standouts for me were the roast beef sandwich, the pecan slice and of course the Key lime pie... I had a few. My husband loved the roast beef, the Sunshine and the carrot cake. We need this bakery at home!
The fact that you tried that many items and still couldn't fault one is the best kind of feedback our kitchen team can hear. The Key lime pie is the pastry chef's pet project, so she'll be thrilled. And yes, the roast beef sandwich has a bit of a cult following.
Absolutely love this cafe! The variety, the freshness and deliciousness of everything is AMAZING! I come here every morning of my holiday and haven't had anything bad yet! The coffee, the food, the service and the atmosphere are all beautiful! I wish you would open one in Melbourne, Australia.
Every morning of your holiday? That's the kind of loyalty our barista team dreams about. Melbourne is a tough coffee market, so hearing that from someone based there is a real compliment. The flat white is brewed with that crowd in mind.
I highly recommend it! The best cafe I've visited in Thailand so far. I especially recommend the Mighty Shakshuka.
The Mighty Shakshuka has its own fan club at this point. Glad it lived up to the name for you too.
A relaxing atmosphere meets friendly staff and delicious food, recommended.
Short, sweet, and exactly what we aim for. The morning team sets the tone and they take 'friendly' personally.
Absolutely delicious! We've been here more than once during our stay and everything has been wonderful. The staff is impeccable and attentive; I love the smiles they greet you with. The coffee is delicious and the atmosphere is fantastic.
Coming back more than once during a trip says more than any star rating. The greeting is something our front-of-house team genuinely cares about, so this will make their day.
Nice coffee and very nice staff
The cold brew is worth a try next time if you're a filter fan. Glad the team left a good impression.
The service was adequate, however, the prices were high for what it was! The value for money was outrageous! The restaurant's atmosphere is quite pleasant!
Fair enough on the pricing, and thanks for being straight with us. Everything is baked in-house from scratch with imported ingredients, which drives the cost up, but we know the value needs to match. The daily special tends to be our best ratio if you're ever back.
The tuna panini is very small but tasty. I also ordered potato salad as a side. They just sent me beet salad instead which I hate it so much and I would never pay for that if I knew. So I had to throw it away. Why can't they just tell me honestly that they don't have it and cancel my order or do something about it. Disappointed.
You're absolutely right that swapping an item without telling you is not okay. If something is out of stock, the honest move is to let you know and cancel, full stop. We've addressed this with the delivery team. Sorry about the wasted salad and the frustration.
Don't lose your time if you want breakfast. Waiting 30 min and still not ready. They make Grab priority to order and other customers waiting.
I ordered the same menu, but the quality is inconsistent. Sometimes the delivery is in thin paper wrapping, the items are soggy and squeezed, and they're just put in a box. It's totally not worth the price. Not consistent.
Had lovely breakfast! It is expensive tho
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Glad the breakfast hit the spot. The pricing reflects scratch-made everything with imported flour and butter, but we hear you. The avocado toast is one of the better-value items if you're looking for a lighter option next time.
Delicious breads, bakes and pastries served in a nice setting. Great service. Ideal for light meals.
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From someone with 456 reviews, 'delicious' carries weight. The bread is proofed overnight, so it's nice when people notice the difference. The sourdough focaccia is a good pick if you want something a little different next round.
Overpriced for what you get. The avocado toast was tiny and the coffee was lukewarm. Service was slow and nobody seemed to care. Go to Sunrise Cafe down the road instead, much better value.
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Really enjoyed the banana bread and the latte. The outdoor seating area is lovely in the morning. Only complaint is the wifi was very slow, hard to get any work done.
The banana bread is one of those recipes our baker refuses to change, for good reason. And mornings on the terrace are our favourite time too. WiFi point taken. We're looking into upgrading the setup.
Good sourdough and pastries. The cinnamon roll was excellent. Staff were helpful even though it was busy. Seating is a bit cramped but the food makes up for it.
The cinnamon roll is the one item the team fights over when there are extras. Glad it lived up. The space is cozy, we'll call it that. Early mornings before 9 tend to be the sweet spot if you want a bit more room.
Excellent breakfast spot in Sukhumvit. The eggs benedict was perfectly poached and the hollandaise was spot on. Staff remembered our order from the day before which was a lovely touch. Highly recommend for hotel guests in the area.
Great to hear the eggs benny hit the mark — our chef is quite particular about the poach timing. And yes, we try to remember our regulars, even the short-term ones. Hope to see you on your next trip.
Very good bakery with authentic sourdough bread — rare find in Bangkok. The coffee could be hotter. Nice terrace but gets crowded after 9am. Worth a visit if you're staying on Sukhumvit.
Our baker would be pleased to hear the sourdough stands out — he sources his starter culture from Berlin, actually. Coffee temperature noted, we'll keep an eye on it. Before 9am is indeed the sweet spot for terrace seating.
Expected more based on the TripAdvisor ranking. Long wait for food (25 min for a croissant?), portions are tiny for the price. The interior is Instagram-worthy but that's about it. Wouldn't return.
Booked a table through OpenTable and came here every morning during our trip. Clean, modern, excellent pastries and the flat white is the best I've had in Bangkok. The outdoor seating in the morning is peaceful. Will be back.
Best flat white in Bangkok is a bold claim — we'll take it! The morning terrace is our favourite time too. See you next trip.
Found this on OpenTable while looking for brunch spots. Bakery items are good but expensive for Bangkok standards. The air conditioning was too cold inside. Staff were friendly though. OK for a quick breakfast.
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Thank you for the honest take. Our pricing reflects imported ingredients and everything being made from scratch, but we understand it's a consideration. We've adjusted the AC zones recently — the terrace is a warmer option if you prefer. Glad the team made a good impression.
Great find while exploring the neighbourhood! The cinnamon rolls are amazing and they have proper chai tea, not the powdered kind. Only issue — the wifi password took forever to get from staff. Good spot for digital nomads if the wifi situation improves.
The chai is brewed fresh with whole spices — glad you noticed the difference. WiFi access has been simplified since your visit, the password is now on every table. Hope the workspace situation is better next time!
A friend recommended this cafe and it did not disappoint. Beautiful space, excellent pastries, and the matcha latte was one of the best I've had. Perfect for a relaxing morning before sightseeing.
The matcha is ceremonial grade from Uji — it's nice when people notice the quality. Glad your friend pointed you our way and that it set the right tone for your day.